Frequently Asked Questions

You can easily place an order by following these steps:

1. Browse our catalog

Explore our extensive range of customizable apparel and merchandise in our online catalog. If you don't find exactly what you need, simply contact us with your specific requirements—we're here to help!

2. Submit your design

Use our Product Customization App to determine the placement of your design. Once you're satisfied with the layout, download and share the files with us. This helps us fully understand your vision and specific needs.

3. Get a Quote

To receive a personalized quote, please fill out our Contact Form. We’ll need your contact information and a detailed description of your project. Don’t forget to mention your chosen products from our catalog and submit your design files. Let us know the quantity of items you need, and we'll provide you with a tailored quote based on the order size and the selected printing method.

4. Validation Process

After receiving the quote, we’ll work closely with you to ensure your vision aligns with your budget. Once the quote is approved, we’ll proceed with production. For more complex orders, we can provide a sample upon request for your approval before moving forward.

5. Lean Back and Relax

Once everything is set, sit back and relax while we handle the rest. We’ll take care of everything to deliver the highest quality product that meets your expectations.

Choosing the right printing method depends on several factors, including quantity, material, and design complexity. Share your project details with us, and we’ll help you determine the best printing method for your needs through a collaborative consultation.  

What types of printing methods do you offer?

At Custom Print, we offer a range of printing methods to match your needs, including Screen Printing, DTF Transfer, Vinyl Transfer, and Embroidery. Each method is selected based on your design, fabric type, and order quantity.

How do I choose the right printing method for my project?

Selecting the appropriate printing method depends on the complexity of your design, the type of fabric, and the size of your order. For example, Screen Printing is ideal for large quantities with bold designs, while DTF Transfer is better for intricate, multi-color designs on various fabrics. Our team will guide you in making the best choice based on these factors.

Can I print on any type of fabric?

We can print on a wide range of fabrics, including cotton, polyester, blends, and specialty materials like nylon. However, some methods are better suited to certain fabrics. Our team will assist you in selecting the best printing method for your specific material to ensure optimal results.

At Custom Print, we accommodate both individual projects and larger orders. For smaller quantities or single pieces, methods like DTF and Vinyl Transfer are ideal. These methods are well-suited for low-volume orders without a minimum requirement.

However, some printing methods, like Screen Printing, become more cost-effective with larger orders. For screen printing, the minimum order quantity is typically set at 25 or 50 pieces, depending on the complexity of the design.

Additionally, for merchandise and corporate branding items, bulk purchases may be required. We will work with you to determine the best approach based on your specific needs and project scope.

Yes, we offer discounts for bulk orders. The discount rate depends on the quantity and complexity of the order. Contact us with your order details for a personalized quote.

Turnaround time depends on the size and complexity of your order, as well as the printing method used. Typically, orders are completed within 7-10 business days. Rush orders may be accommodated depending on our production schedule—just ask!

If you encounter any issues with your order, please contact us immediately. We are committed to your satisfaction and will work with you to resolve any problems, whether it’s a printing error, sizing issue, or anything else.